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The rules

There are many ways you can use products from In Kind Direct.

But, to secure the help of major companies in donating products, there are a few ways that our products can’t be used.

Goods can’t be sold

Although many charities sell products to raise funds, our donors have provided their stock to be used only to run your organisation or give to the people you support for free.

Goods can’t be used as prizes

Many of the products we provide are cosmetically damaged, end of life, or slight seconds. To protect the brands of our generous donors, they can’t be used as raffle, tombola or auction prizes.

Goods aren’t for personal use

The products we offer are there to help communities. Sometimes, that means using them as part of running and organising a charity or not-for-profit organisation. Sometimes, it means giving them to people in need. However, products may not be used in your own home or as gifts for family and friends.

If in doubt, ask us

Every time you request items from us, you’ll be asked to agree to our full terms and conditions. You can read them all here.

Of course, if you have any more questions about using products you receive from In Kind Direct, please don’t hesitate to contact us. Simply call us on 0300 30 20 200 or email info@inkinddirect.org.