Rosanne Gray is our CEO. For the past twenty years Rosanne has worked in a variety of organisations from large corporations entrepreneurial start-ups to foundations focused on developing solutions to social and environmental problems. When not working Rosanne can most often be found swimming in the lochs of Scotland where she grew up, finding a hill to climb or returning to Southern Africa which is her second home.

Charlotte Walshe is our Partnerships & Impact Director and has spent her career in the Third Sector, spanning research, fundraising and delivering large-scale projects. Equally happy exploring the great outdoors or roaming round a museum, as long as she’s got a good book in her bag. Charlotte is also a trustee of CXK, supporting young people and adults to find employment.

Charlotte is also a trustee of CXK, supporting young people and adults to find employment, and an ambassador for the Digital Poverty Alliance.

Neil is our Operations Director and has spent most of his grown up life immersed in technology platforms, e-commerce and logistics. Generally to be found walking in the hills, exploring small breweries or fixing old cars, he also volunteers with several small charities.

Marc Greene is our Commercial Director, who has sent much of his career in the sport, fashion and outdoor sector. Proud to have bungee jumped around Asia, he loves football, going to the gym and has a fixation on all things “Superman”.

Angie McLean works in our warehouse as the Logistics and Production Officer and likes getting lost in the Shropshire hills with her dog.

David Lloyd is our Supply Chain & Analysis Manager, he fills his house with guitars to remind him of what might have been. His neighbours love him.

Emma Aldridge is our Charity Network Manager, she lives in east Surrey and her interests include pilates and plants.

Eva Baloghova is our Operations Project Manager. She is a fan of Lewis Hamilton (roll on the new season) and she has 2 my Pomeranians and likes outdoor and indoor climbing.

Harriet Quickenden is our Ecommerce Manager, she lives in a South east London with her cat Spinelli, and a huge collection of craft materials.

Janet Morris is our Inventory and Liaison Manager and loves to spend her spare time walking on the beach, followed by coffee and cake.

Jenny is from Miami where the sun doesn’t stop shining! She now is living the dream in England with her two fur babies and husband.

Jessica Latter is our Senior Customer Service Coordinator, she loves chocolate, animals and people… in that order!

Kaitlin Marian is one of our Corporate Partnerships Managers, she loves being outdoors, fantasy fiction novels, and spicy food.

Katie Brown is our Partnerships & Impact Coordinator, she did a year abroad in Ottawa, Canada and loves binging crime dramas.

Libby Howle is our Marketing Manager, a lover of the great outdoors, cheese and tuxedo cats.

Michelle is married to Ian with one grown up son called Alex. She loves dogs, crocheting and camping.

Olivia Turner is our Charity Network Executive, she lives in North London with her dog Avery and loves all things food, flora and fauna.

Philippa Dodi is one of our Corporate Partnership Managers, she lives in North London with her dog Brandon. Her two loves in life are animals and pasta.

Thalen Ruggeri is a production engineer with a background in emerging technologies, innovation and entrepreneurship. Artistic soul and sustainability and fashion enthusiastic, loves being surrounded by nature, travelling the world, dancing, and writing about love and life experiences.

Victoria is our Policy and Research Manager, originally from Toronto, Canada she now lives in South-East London and spends her spare time out in the garden or knitting on the sofa!

Zad Magambo is one of our Corporate Partnership Managers. He enjoys travelling and discovering new cultures, he is keen on sports, especially football, and is a big music lover.

Teresa is actively involved in a number of charities in the UK and has been a Trustee of In Kind Direct since 2010 and Chair since 2017.

Teresa is a Senior Associate of Quarto Advisors, an international retail consultancy. Teresa was formerly CEO of Style Group brands, one of the leading British Fashion Houses. Prior to that she held a number of senior roles at the Walt Disney Company including Senior Vice President and Managing Director of the Consumer Products Division for EMEA. Teresa spent time working in Australia as Fashion Director for David Jones Ltd and is also a former Executive of Arcadia.

Ajay’s portfolio focuses on ecommerce and digital transformations and includes roles as Senior advisor to KKR, Piper Equity and other digital advisory and board roles.  He has deep ecommerce experience in both pure plays and multi-channel retailers. He was an Amazon Vice President for 9 years scaling multiple categories and held global roles including launching Amazon Fresh in Europe/Asia.  As CEO of Matches Fashion, he helped stabilise the business during the challenging period of COVID and Brexit.  Prior to his pure play roles, he launched 3 ecommerce businesses within multichannel retailers and was a director within Kingfisher and Home Retail Group.

Alec is a technologist with 25+ years experience of building complex technology solutions. Alec is a firm believer of both giving back and paying it forward and throughout his career has mentored young people from the ages of 14 upwards. Alec’s particular interest has been in helping those from underrepresented communities get the help and support that they might not have access to otherwise, in order for them to have equality of opportunity.

Ayshea is the  Development Director of The Oak Foundation, a charity based in East London that supports disabled children and their families and is part of the IKD network. She has 25 years of experience working in the UK charity sector in fundraising and development roles, and extensive experience of charity governance, including legal and financial obligations, and strategic planning for organisational development and expansion.

Chirag is CEO at Pentland Brands. He started his career in the pharmaceutical and fitness industries before arriving at Pentland Brands and working in leadership roles across the Mitre and Lacoste brands. Chirag has introduced to Pentland Brands an approach that encourages everyone to think like a start-up; by developing disruptive and innovative ideas. This starts by asking people to bring their ‘authentic self’ to work and encouraging diversity of views to create a culture where everyone feels they can contribute.

Debra has worked in the charitable and voluntary sector for over 30 years. Amongst numerous other roles, she is Co-Chair of the Soldiering on Awards alongside General the Lord Dannatt. She is a Trustee of In Kind Direct, one of the Prince’s Foundation Charities, and a trustee of the Berkshire Community Foundation. She is also an Africa Advocacy Foundation Ambassador for women and girls at risk of or affected by Female Genital Mutilation (FGM). She has served as a trustee of several charities including being the co-founder of the Small Charities Coalition and was its first Chair. She served on the Charity Commission’s SORP committee for over 7 years and was the Vice-Chair of Governors of Whiteknights primary school for 6 years.

She is a renowned public speaker with many years’ experience of training and coaching and internationally published author of several books on management and leadership including It’s Tough at the Top; The Pleasure and the Pain; It’s Murder in Management and It’s a Battle on the Board. Debra has a regular monthly column in Third Sector magazine and has appeared on Radio 4’s The Moral Maze.

Graham was named Managing Director, Disney Store Europe, in March 2013 responsible for driving Disney Store’s European multi-channel business. Disney Store Europe currently operates Stores throughout the UK & Ireland, Spain, Italy, France, Portugal, Denmark and Belgium in addition to online Stores in UK and six other markets.

Graham joined the Walt Disney Company in 2002 as Finance Controller for Toys. He joined Disney Store Europe in 2006 as Vice President of Finance, IT and Online. Before joining Disney, Graham held senior Finance roles at Scoot.com and Apple. Graham has been a long-time supporter of Disney’s partnership with In Kind Direct, which dates back to 1997.

Graham joined DHL in 1994 and held a number of senior international leadership positions within the Group. Before retiring, in Spring 2017, Graham was Chief Development Officer, DHL Supply Chain, for responsible globally for all Sales, Account Management and Product Development activity, driving the M&A agenda, and managing the global Service Logistics and Life Science & Healthcare businesses. Graham is also a (part time) Director of PHSE s.r.l, an Italian headquartered specialist logistics company focussed on the international distribution of temperature-controlled pharmaceuticals and biological specimens for the global healthcare industry.

Martin has leveraged his experience heading up the multichannel operations of Burberry, Intersport, Pentland Brands, Harrods and Ted Baker to author the bestselling books 100 Practical Ways to Improve Customer Experience, and The Power of Customer Experience and to create a mini MBA in customer centricity that he delivers with his partner, the Oxford College of Marketing and Oxford College of leadership and management.

Martin founded, scaled and sold global ecommerce and digital consultancy Practicology to the US company, Pattern.

He is the Non-Executive Chairman of the Scout Store, Chairman of the advisory board for the Mayborn Group, a board advisor to Clearpay, and he is also a member of KPMG IPSOS Retail Think Tank.

Richard Wolff co-founded Javelin Group in 1997 and was its Chief Operating Officer and ran its Strategy Consulting practice until 2018 when he became Javelin Group’s CEO.  He was also joint leader of Accenture’s UK & Ireland Retail Strategy business and Head of Europe Retail Strategy. He left Accenture at the end of 2020 and is now a NED and Board Advisor at a number of digital retail and technology businesses. He has advised many retailers, brands, consumer goods companies and B2Bs on how to transform their digital, omni-channel and ecommerce business. He previously worked at GUS, the leading UK catalogue retailer and is non-executive director at a start-up AIPatient.

Prior to joining Lloyds, Scott was Head of Corporate & Institutional Banking, Europe for Standard Chartered Bank (SCB), who he joined in 2013. At SCB, Scott was responsible for wholesale banking across six countries, and was Chairman of SCB Turkey and a member of the global CIB management team. Prior to SCB, Scott spent 20 years at the Royal Bank of Scotland (RBS), where he was a member of the Group Management Committee, and Co-CEO International Banking. Prior to RBS, Scott worked for Accenture who he joined straight from university. Scott holds a First in Management Sciences from Loughborough University, an MBA from CASS Business School and a DipM from the Chartered Institute of Marketing. Scott lives with his wife and two sons, is an avid cyclist and enjoys all sports.

Tim joined Santander UK in July 2018 as Head of Corporate & Commercial Banking.  He is responsible for all aspects of the Bank’s broad range of services to Small and Medium-sized Enterprises and Mid Market companies across the UK. Prior to this, Tim was Managing Director, Mid Markets and SME Banking at Lloyds Banking Group from 2013-17 and he was also responsible for Inclusion and Diversity within the Commercial Banking division.  Before this, he gained extensive global experience at Standard Chartered from 1986-2013 and held a number of senior leadership roles in Corporate, Commercial and Retail Banking across Asia, the UK and the Middle East.

Tom Moody is Vice President & Managing Director at P&G Northern Europe. Tom spent the first 4 years of his working life for P&G in the UK in a variety of sales and commercial roles. The second phase of his career was spent in Geneva, where he had spells in both Sales and Marketing, including as European Brand Manager for Always.

He returned to the UK in 2004, where he ran P&G’s Beauty business and was responsible for integrating the Oral B business in the UK following the Gillette acquisition. He moved back into sales in 2008, as Commercial Director for P&G’s Tesco account before taking on overall responsibility for the company’s total UK Sales Operations as Sales Director, UK & Ireland in 2012.

In 2013, Tom was promoted to General Manager, Sales, P&G Northern Europe before, in 2015, being appointed Vice President & Managing Director for P&G in Northern Europe. He is now responsible for P&G’s total business operations in the UK, Ireland, Sweden, Denmark, Norway and Finland.

Vishal Bansal has over 25 years of experience working with retailers in US, Europe and Asia in defining business and financial strategy and leading execution for sustainable improvements. He is Vice President, Finance leading Worldwide Amazon Transportation Services finance. Prior to this, he was leading inbound operations across Europe for Amazon, and before that he was the UK supply chain director. Vishal joined Amazon from Tesco, where he led a number of operational leadership roles over nine years transforming Tesco’s store operations across 3,000 stores, heading supply chain development worldwide, and in various store operations leadership roles. He is passionate about delivering quantifiable results by focusing on innovation and developing high-performing diverse teams. He is an electronics engineer, an MBA from the Indian Institute of Management Ahmedabad and a qualified Chartered Management Accountant from the Chartered Institute of Management Accountants.