Terms of use - In Kind Direct



Terms of use

 Website terms of use

Welcome to our website. By continuing to browse and use this website, you are agreeing to comply with the terms of use set out here, along with our privacy policy and cookie policy. Together, these govern In Kind Direct’s approach in relation to your use of our websites (inkinddirect.org and cat.inkinddirect.org).


If you do not agree with any of the terms of use, please do not use our website. The term “you” refers to the user of our website and the terms “In Kind Direct”, “us” or “we” relates to the In Kind Direct group which includes the charities In Kind Direct, In Kind Direct International and the trading subsidiary Trading IK.


The use of our websites is subject to the following terms of use:

  • the content of our websites is for your general information and use only
  • our websites use cookies and may not function correctly without them. By using our websites and agreeing to these terms of use, you are consenting to our use of cookies in accordance with our cookie policy.
  • neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on the websites for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law
  • your use of any information or materials on our websites is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information made available, meet your specific requirements
  • our websites contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which is set out below
  • all trademarks reproduced in our websites, which are not the property of, or licensed to the operator, are acknowledged
  • unauthorised use of these websites may result in a claim for damages, and be a criminal offence
  • these websites may include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s) and we take no responsibility for the content of the linked website(s)
  • your use of these websites and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.



The information contained in these websites is for general information purposes only. The information is provided by In Kind Direct. We endeavour to keep the information up to date and correct. However, we make no representations or warranties of any kind about the completeness, accuracy, reliability, suitability or availability with respect to these websites or the information, products, services, or related graphics contained on the websites for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of these websites.

Through our websites you are able to link to other websites which are not under our control, including their nature, content and availability. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep our websites up and running smoothly. However, In Kind Direct will not be liable for them being temporarily unavailable for reasons beyond our control.

We reserve the right to update content on these websites without notice.


Copyrights and Trademarks

All content of these websites is protected by copyright and trademark laws. Copyrights and Trademarks are owned by In Kind Direct, our affiliates or other third party licensors.


In using these websites, you agree not to reproduce, sell or copy materials (in whole or in part) except for your own non-commercial reference. Any copyright or similar notices must not be removed of amended.


If you submit any content to public areas of these websites, you grant to In Kind Direct a non-exclusive, royalty-free, worldwide, perpetual license to reproduce, display and distribute such materials, or content and ideas which may be derived from it. This could include marketing and promotional materials. If you believe that content appearing on a site owned by In Kind Direct constitutes copyright infringement of another party’s rights, please inform us immediately.


In Kind Direct and/or any other names of In Kind Direct or its publications, products, content or services referenced or on our websites are exclusive trademarks of In Kind Direct. Other product and company names mentioned may be the trademarks of their respective owners.


 © Copyright (year of creation) In Kind Direct. All rights reserved.

If you have any questions about our website terms of use, please contact us at privacy@inkinddirect.org.


Updates to this notice

We may update this notice from time to time, and it is subject to change without notice. We advise you to review this notice periodically. The latest version will always be available on our website with a clear “last updated” date displayed.


Instagram competitions

  • Valid entry into the Instagram competition will include a like, a follow, a comment and an IG story share on the competition post
  • Entry to the competition will only be valid if the participating organisation is an existing member of our charitable network.
  • Winners will be chosen at random and must not have won a competition before.
  • The winner will be notified via email within three days of competition closing.
  • The prize must be used by the organisation, or given to a service user of the organisation.
  • We would like to share images of the winners and their prizes! If the winners provide an image to In Kind Direct by email, they are consenting to the image to be shared via our Instagram platform.
  • We store images provided for up to 2 years from the point they are submitted. We will use these images for marketing and reporting purposes in addition to posting on Instagram to congratulate the winners.
  • Consent must be ensured by any subjects within the image before providing to In Kind Direct.
    Consent can be revoked at any time by notifying In Kind Direct


Free gift promotion

We are running a free gift promotion on any order over £60.  Simply add one of the products from the following page . The charge for the gift will be deducted automatically at checkout.  Please note, this promotion cannot be applied to our affiliate products.   

Limited to one free gift per order.  This promotion will be running from date 10/11/2022.